Terms & Conditions

GENERAL
These Terms and Conditions (“Terms”) are a legal contract between you and CRG Camp Fit, LLC (“Camp”) and govern the use of Camp’s facilities and equipment (collectively the “Facilities”), website (www.welovecamp.com) (the “Website”), and software application (the “App”). By accessing, browsing, or using Camp’s Facilities, Website and/or App, you expressly agree to be bound by these Terms and Conditions. The Website and App are owned and operated by Camp and contain material which is derived in whole or in part from Camp and other sources. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any material from the Website and/or App.

PERSONAL INFORMAITON
To register for Camp packages, classes, programs, and events, you must create an account. Camp will collect some personal information through the creation of said account, such as your address, telephone number and email address. Additionally, personal information may be transmitted as part of a form submission or in connection with other activities or services made available on Camp’s Website or App. Any personally identifying information retrieved by Camp must be voluntarily submitted by you, the user. You are responsible for ensuring all personal information is accurate and up to date.

By creating a user account and accessing Camp’s Website and/or App, you represent, acknowledge, and agree that you are at least 18 years of age, or if you are under 18 years of age, that you are doing so with the consent of your parent or legal guardian and that your parent or legal guardian agrees to these Terms and Conditions.

PRIVACY AND THE CALIFORNIA CONSUMER PRIVACY ACT OF 2018 (“CCPA”)
Registration is not necessary to visit Camp’s Website.  However, you must create an account to register for classes, programs and events, and access portions of the Website and App that require a username and password. If you register to use the Website and/or App, you are responsible for maintaining the confidentiality of your account, including but not limited to your username and password, and for restricting access to your account on computers and/or mobile devices. You agree and accept responsibility for all activities that occur under your account, username, and password.

By accessing the Website or App, creating an account, registering for classes, programs, and events, and sending electronic communications to Camp through the Website and/or App, you consent to receive electronic communications from Camp. Camp will communicate with you by email, text message, or by posting notifications on the Website or App. You understand and agree that all agreements, notices, disclosures, and other communications that Camp provides electronically satisfy all legal requirement that communications be in writing.

Camp’s Website and/or App collects information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("personal information"). In particular, Camp’s Website and/or App collects the following information:

• Name

• Address

• Age

• Gender

• Signature

• Telephone Number

• Current Employer

• Pregnancy Status

• Browsing History

We may use, or disclose the personal information we collect for one or more of the following purposes:

• To fulfill or meet the reason you provided the information.

• To provide, support and/or personalize our Website, App, products, and/or services.

• To create, maintain, customize, and secure your account with us.

• To process your requests, purchases, transactions, and payments and prevent transactional fraud.

• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.

• To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.

• As described to you when collecting your personal information or as otherwise set forth in the CCPA.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. To exercise your rights to know or delete, please submit a request to

tampa@welovecamp.com / la@welovecamp.com (or)
CRG Camp Fit, LLC
(Address)
(Address)

You do not need to create an account with us to submit a request to know or delete. You may only submit a request to know twice within a 12-month period.  We will only use personal information provided in the request to verify the requestor's identity or authority to make it.

We will not discriminate against you for exercising any of your CCPA rights by:

• Denying goods or services.

• Charging different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

• Providing a different level or quality of goods or services.

• Suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Camp’s Website may contain links to third parties, which allow you to purchase different types of products and services. Camp has no control over, nor does it assume responsibility for, any content, policies, or privacy of third-party sites.  You agree Camp and its parents and affiliates are not responsible or liable, directly or indirectly, for any damages or losses caused by or related to use of these third-party sites.

Camp will never sell your information to third parties. Camp’s Website and App comply with the CCPA.

We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated notice on the Website and update the notice's effective date. Your continued use of our Facilities, Website and/or App following the posting of changes constitutes your acceptance of such changes.

UPDATES
From time to time, Camp may in its sole discretion develop and provide App updates, which may include upgrades, bug fixes, patches, other error corrections, and/or new features (collectively "Updates"). Updates may also modify or delete in their entirety certain features and functionality. You agree that Camp has no obligation to provide any Updates or to continue to provide or enable any particular features or functionality. Based on your mobile device settings, when your mobile device is connected to the internet either: (1) the App will automatically download and install all available Updates; or (2) you may receive notice of or be prompted to download and install available Updates.

You shall promptly download and install all Updates and acknowledge and agree that the Application or portions thereof may not properly operate should you fail to do so. You further agree that all Updates will be deemed part of the App and be subject to these Terms.

PROPRIETARY RIGHTS/RESERVATION OF RIGHTS
Unless otherwise specified, all information and content included on the Website and/or App are the sole property of Camp and/or Camp’s licensors.  Except as otherwise required or limited by applicable law, any reproduction, distribution, modification, retransmission, or publication of any copyrighted material is strictly prohibited without Camp’s express written consent or the express written consent of the copyright owner.

You acknowledge and agree that the App is provided under license, and not sold, to you. You do not acquire any ownership interest in the App under these Terms and Conditions, or any other rights thereto other than to use the App in accordance with the license granted, and subject to all terms, conditions, and restrictions, under these Terms.  Camp retains the entire right, title, and interest in and to the App, including all copyrights, trademarks, and other intellectual property rights therein or relating thereto, except as expressly granted to you in these Terms and Conditions.

SECURITY STATEMENT
Camp makes every effort to ensure that all transactions that occur on the Website and/or App are secure. All credit card numbers and transactions are encrypted using 128-bit Secure Socket Layer (SSL) encryption and our booking and payment systems are PCI compliant.

REGISTRATION AND CLASS RESERVATIONS
Camp offers classes and programs on either an unlimited basis, in packages of classes, or individually (“Drop-In”). Registration may be completed online or at any Camp location. Once you have registered, you may reserve a space in a Camp class up to one week in advance using a rolling seven-day window.

• Unlimited Memberships - Automatic recurring monthly fee that continues until canceled as set forth below

• Class Packages:

  • X Classes Per Month - $

  • X Classes Per Month - $

  • Individual Classes - $

Your credit/debit card will be charged either at the time you purchase an unlimited monthly membership,  a package of classes, or at the time of reservation, if you are purchasing an individual Drop-In class.   If your payment method presented cannot be processed or if you otherwise fail to pay all fees or charges when due, services or privileges may be suspended or terminated. You are responsible and liable for all fees, including attorneys' fees and collection costs, that Camp may incur in its efforts to collect any unpaid balances from you. THE SET FEE FOR UNLIMITED MEMBERSHIPS WILL AUTOMATICALLY RENEW EACH MONTH UNTIL CAMP RECEIVES NOTICE OF CANCELLATION AS SET FORTH BELOW.

CANCELLATION OF TERMS AND CONDITIONS
These Terms may be canceled at any time prior to the midnight of the fifth business day after the date this agreement is executed by all parties, excluding Sundays and holidays (the “Effective Date”). To cancel this agreement, mail or deliver a signed and dated notice, or send a telegram which states that you are canceling this agreement, or words of similar effect. The notice shall be sent to:

tampa@welovecamp.com / la@welovecamp.com (or)
CRG Camp Fit, LLC
(Address)
(Address)

These Terms may also be canceled if move more than 25 miles from a Campa facility, if you become deceased, or if you suffer a disability or medication condition that precludes you from physically using the facilities and such condition is verified by a physician.

CANCELLATION OF SCHEDULED/RESERVED CLASSES

To cancel a space reserved in a CAMP class, without a penalty fee/loss of credit, you must cancel eight (8) hours prior to the class. (Please note that this is for the EXACT minute in our system.) Once you have canceled your reservation, the class will be returned to your account to be used at a future date; Unlimited members will be removed from the class without any penalties. The class card/package payment is not refunded. If you do not cancel your reserved space eight (8) hours prior to the posted class start time, your scheduled class will be deducted from your class card. If you have an Unlimited Monthly Membership, you will be charged (1/2 price of a single drop in class).

Should you need to reschedule a class, within the eight (8) hour cancellation window, you must contact a member of our team PRIOR to the start of the current reservation for a “Same Day Swap”. Contact:

• Tampa: Phone - 813.999.1900 / Email - tampa@welovecamp.com

• Los Angeles: Email - la@welovecamp.com

Please inform the team of your CURRENT reservation, and the class that you will be swapping into, the Same Day. These must be submitted prior to the start of your CURRENT reservations to avoid loss of credit/penalty fee. During a “Same Day Swap,” should there not be a class available later that day OR should you cancel out of the newly swapped class, you will be subject to the late cancel loss of credit/no show fee.

MEMBERSHIP FREEZES

Campers may freeze their account for a minimum of two (2) weeks and maximum of sixty (60) days in Tampa and twenty-eight (28) days in Los Angeles; and shall not exceed a maximum of 90 days within 6 months. To freeze your account, you must email tampa@welovecamp.com / la@welovecamp.com with the desired dates of your account freeze. All freezes require a start and end date. Accounts will not be frozen indefinitely. Accounts will be allowed a maximum of 90 TOTAL days, every 6 months. 

To freeze your account you must email a minimum of (5) days PRIOR to your requested freeze START date. You must send a START and END date for the freeze, all freezes require a date to start and to end, for a minimum of two (2) weeks and maximum of sixty (60) days in Tampa and twenty-eight (28) days in Los Angeles; and shall not exceed a maximum of 90 days within 6 months. All billing charges are non-refundable, if a freeze request is not submitted prior to billing date. You must email tampa@welovecamp.com or la@welovecamp.com respectively to request a freeze to your account.

Once unfrozen, the automatic renewal date of an Unlimited Membership will be updated to reflect the frozen time. The monthly fee for renewal of Unlimited Memberships will then be billed to your credit/debit card automatically in accordance with the date the account is unfrozen. (i.e. if you are frozen for 2 weeks in a membership month, your billing date will be pushed back 2 weeks, to account for the time frozen.)

MEMBERSHIP CANCELLATIONS

Campers may cancel their membership at any time. To cancel your account’s Unlimited Membership, you must email tampa@welovecamp.com / la@welovecamp.com a minimum of (5) days PRIOR to your billing cycle with the desired end date of automatic membership renewals. All previous billing charges are non-refundable. You must email  tampa@welovecamp.com or la@welovecamp.com respectively to request a cancellation to your account. We know rules are no fun but neither is an unhappy Camper.

Should email within less than 5 days notice of the accounts billing date, you may be subject to one month renewal; non-refundable. 

CLASS CREDIT PACKAGES

When purchasing a Class Card/Package, class cards/packages are valid for one year from date-of-purchase. Class credits are non-transferable between accounts, but are eligible for guest use.

LIMITATION OF LIABILITY
By signing your registration paperwork and/or attending classes, events, activities, and other programs and using Camp facilities and equipment (collectively the “Activity” or “Activities”), you hereby acknowledge on behalf of yourself, your heirs, personal representatives and/or assigns, that there are certain inherent risks and dangers in participating in fitness programs such as those offered by Camp. You acknowledge that you have voluntarily chosen to participate in a program of intense physical exercise. You acknowledge that Camp strongly recommends that you consult with your physician prior to commencing any class. You also acknowledge that some of these risks cannot be eliminated regardless of the care taken to avoid injuries. You further acknowledge that the specific risks vary from one activity to another and could include but are not limited to : (1) minor injuries such as scratches, bruises, and sprains; (2) major injuries such as eye injury or loss of sight, joint or back injuries, heart attacks, and concussions; and (3) catastrophic injuries including paralysis and death.

In consideration of being permitted to participate in Camp Activities, and in recognition of Camp’s reliance hereon, you agree:

YOU ARE AWARE AND UNDERSTAND THAT THE ACTIVITY IS A POTENTIALLY DANGEROUS ACTIVITY AND INVOLVES THE RISK OF SERIOUS INJURY, DISABILITY, DEATH, AND/OR PROPERTY DAMAGE. YOU ACKNOWLEDGE THAT ANY INJURIES YOU SUSTAIN MAY RESULT FROM OR BE COMPOUNDED BY THE ACTIONS, OMISSIONS, OR NEGLIGENCE OF CAMP, INCLUDING NEGLIGENT EMERGENCY RESPONSE OR RESCUE OPERATIONS BY CAMP. NOTWITHSTANDING THE RISK, YOU ACKNOWLEDGE THAT YOU ARE KNOWINGLY AND VOLUNTARILY PARTICIPATING IN THE ACTIVITY WITH AN EXPRESS UNDERSTANDING OF THE DANGER INVOLVED AND HEREBY AGREE TO ACCEPT AND ASSUME ANY AND ALL RISKS OF INJURY, DISABILITY, DEATH, OR PROPERTY DAMAGE ARISING FROM PARTICIPATION IN THE ACTIVITY, WHETHER CAUSED BY THE ORDINARY NEGLIGENCE OF CAMP OR OTHERWISE.

You hereby consent to receive from any licensed hospital, physician, or medical personnel any medical treatment deemed necessary if you are injured or require medical attention during your participation in the Activity. You understand and agree that you are solely responsible for all costs related to such medical treatment and any related medical transportation and/or evacuation.

You agree to comply with all stated and customary terms, posted safety signs, rules, and verbal instructions given by Camp’s trainers and staff.

LIMITATIONS OF LIABILITY DURING CORONAVIRUS/COVID-19 PANDEMIC:
Camp takes Coronavirus seriously and has put in place preventative measures to help reduce the spread of COVID-19. However, Camp cannot guarantee that you, your family, and/or your guests will not become infected with COVID-19. It is possible that attending classes, events, and activities at Camp may place you in close physical contact with other members, guests, and staff and could increase the risk that you, your family members, or guests contract COVID-19. You acknowledge the contagious nature of COVID-19 and that such exposure or infection could result in personal injury, illness, permanent disability, and/or death. You understand that the risk of becoming exposed to or infected by COVID-19 may result from the actions, omissions, or negligence of yourself or others.

By signing this document, enrolling online, and/or attending in person classes, events, activities, and other programs or entering Camp, to the extent allowed by applicable law, you voluntarily agree, on behalf of yourself and your heirs, personal representatives or assigns, and any minor child you enroll: (1) to assume all of the foregoing risks related to COVID-19 and accept sole responsibility for any COVID-19 related illness, damage, loss, claim, liability, or expense (included but not limited to personal injury or death) that may occur to you or your family members in connection with participation in a Camp class or event (“Claims”) and (2) covenant not to sue Camp or its affiliates, parents, instructors, guests, and/or employees for any Claims, including all liabilities, claims, actions, damages, costs, or expenses of any kind arising out of relating thereto based on the actions, omissions, or negligence of CAMP, it’s instructors, guests, employees, whether a COVID-19 infection occurs before, during, or after entering Camp or participating in Camp events.

TERMINATION BY CAMP
These Terms and Conditions are effective until terminated by Camp and may be terminated by Camp at any time with or without notice. Any such termination does not affect the enforceability of provisions that withstand termination, including, but not limited to, the limitation of liability, warranty disclaimers, indemnity, and release.

ENTIRE AGREEMENT AND SEVERABILITY AND WAIVER
These Terms and Conditions constitute the entire agreement between you and Camp with respect to the subject matter contained herein and supersedes all previous and contemporaneous agreements, proposals, and communications, written or oral.  If any provision contained in the Terms and Conditions is deemed invalid by a court of competent jurisdiction, the invalidity of such provision has no effect on the remaining Terms and Conditions, which shall remain in full force and effect.  No waiver of any term shall be deemed a further or continuing waiver of any other term.  Any failure on the part of Camp to assert a right or provision of the Terms and Conditions shall not constitute a waiver of said right or provision. 

Camp reserves the right to amend or modify these Terms at any time.  Any changes will be posted on the Website. Your continued use of our Facilities, Website and/or App following the posting of changes constitutes your acceptance of such changes.

GOVERNING LAW
This agreement shall be governed by and construed in accordance with the laws of the State of California. Any disputes will be heard in -------------- County, State of California.